Dear Customers...We are here to help
Our adapted clothing business is operating as usual. We deliver the same level of service our customers are accustomed to. Our stock levels are in good order and we are taking and dispatching orders as usual.
Also as I sure you are aware Royal Mail and our courier service are taking extra precautions with deliveries. For all customers where they need to deliver any parcel that won’t fit through your letterbox, they will place your item at your door. Having knocked on your door, they will then step aside to a safe distance while you retrieve your item. This will ensure your item is delivered securely rather than being left outside. Also they will not be handing over our hand-held devices to customers to capture signatures.
We know this is a difficult and worrying time especially for the elderly and vulnerable; many who are our customers; but we are here to help in anyway we can. As always, if you have any questions, our Customer Service Team is here to help. Should you have any questions or concerns please don’t hesitate to contact us on 0800 051 1931.
On behalf of all of us at I wish you and those you care about the best of health and safety as we navigate these challenging times.